The History of Our Fastener Hardware Supply

Founded by James W. Crouch in 1966, Crouch Fasteners began with a commitment to its customers of "Service First, Quality Always.” This commitment shows itself in our logo with the robotic Mr. Service, which Mr. Crouch designed himself.

Today, 53 years later, our fastener hardware supply in Dallas, TX, remains a family-owned-and-operated business, now run by the second generation. However, the Crouch family still maintains the traditions that have established our reputation as the mainstay of fastener hardware in the Dallas/Fort Worth Metroplex. To us, the statement of "Service First, Quality Always" is not only our slogan but also our way of doing business.

Caring about Customers Leads to Success

assortment of bolts on a tableAs we’re a customer-focused company, all of our customers are special to us, whether large or small, whether involved in construction, industrial, or another industry. To serve our customers, we have a dedicated staff, many of whom have been with us for years. In fact, some have made employment their own family tradition throughout the years by allowing us to hire other members of their family.

We believe our staff is what makes our company so successful. Our customers appreciate that we have a sales counter with knowledgeable staff on-site to assist them. These professionals have more than 100 years of combined experience and knowledge of the fastener industry. Many of our customers have established a longstanding working relationship with our sales staff and enjoy the comfort of dealing with a friendly and familiar person on a regular basis.

All members of our sales staff have extensive knowledge of the items in our fully stocked warehouse and check stock immediately. Rely on our sales staff to make sure your order is correct and complete.

Due to our focus on both local customers as well as those located throughout the United States, we offer the following options in regards to ordering, delivery, and payment.

Ordering Options:

  1. Online Orders
  2. Walk-In Orders
  3. Telephone Orders
  4. Fax Orders or Request a Quote
  5. Combination of Any of the Above

Delivery Options:

  1. UPS Deliver
  2. Will Call Pickup
  3. Local Truck Delivery

Payment Options:

  1. Check
  2. Credit Cards
  3. Online Account
  4. Credit Account using Purchase Order